Imprint
Operator and contact
Andriy Cherkashyn
Mittlerer Schafhofweg 22
60598 Frankfurt am Main, Germany
Tel: +4917672171301
E-Mail: info@replitools.com
VAT Number: DE 309145302
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Privacy Policy
Effective date: June 23, 2021
Replitools is a German-based company and trusted partner for market research, marketing and business consulting. This privacy notice provides information on how Replitools generally collects and processes your personal data when you interact with us.
1. Cookies
We do not use cookies.
2. Categories of personal data
We collect, use, store, process, and transfer different types of personal data, depending on the collection purpose. We only collect data necessary, for achieving a specific purpose. We collect data voluntarily provided by you (with your consent). Personal data we collect includes, but is not limited to:
Contact Data: first name, surname, company name, seniority, role, email address, phone number, billing address, delivery address, social media profile link etc.
Financial Data: bank account and payment card details, details about payments to you or received from you, as well as details of products and services you have purchased from us etc.
Research Data: refers to all types of personal data we collect from you in the course of your participation in our research activities. Research Data includes Survey Data - your answers to online or telephone interviews/surveys including sociodemographic information such as title, date of birth, age, gender, information regarding educational and income levels, occupation, marital status, number of children in household, years of experience etc.
Internet Log-Data: internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website etc.
3. Data Collector
Replitools is responsible as a data controller for the collection and processing of Contact Data, Financial Data, Research Data and Internet Log-Data.
Replitools
Andriy Cherkashyn
Mittlerer Schafhofweg 22
60598 Frankfurt am Main, Germany
Tel: +4917672171301
E-Mail: info@replitools.com
4. Personal data we collect
We use your Contact Data to directly communicate with you, for example, to keep you informed about our terms and policies as well as incentives we offer to participants through email newsletters, to invite you to surveys and to select participants for specific surveys based on their profile.
We may collect additional information (Contact Data) about you from other sources. Such sources are mainly, but not limited to, internet sources such as professional networks like LinkedIn and XING but also respective company websites and possibly other websites.
We ask you to provide certain Contact Data when you use forms on our website or LinkedIn Lead Gen Forms. To qualify you for a research you are volunteering, we collect, use, store, process, and transfer Contact Data provided via the LinkedIn Lead Gen Forms (First name, last name, email address, LinkedIn profile URL, Country/Region, Seniority etc). In case if you submit a LinkedIn Lead Gen Form, we collect Log-Data to prevent fraud and to improve security of the surveys and other solutions, and for quality assurance purposes. By submitting a LinkedIn Lead Gen Form, you are signing up to receive emails from Replitools and that Replitools will send Contact Data to the online survey provider eu.questionpro.com. Replitools requests your consent so that we may communicate relevant information regarding the online surveys and other services to you via email.
We collect and process Research Data from you when you participate in our market research activities such as answering surveys or phone interviews. We collect additional Contact Data and Financial Data when you participate in research. Where applicable, we indicate why we need to collect personal data and how we will use it. Occasionally, our surveys may ask you for personal information that enables you to be identified - such as your name or email address - for the purposes of a prize draw notification, or a follow-up survey. When this information is requested, we will clearly state the reason we are asking for it and ask you for your permission to use it for the purposes stated. In the relatively few instances where we ask you for permission to pass data on in a form which allows you to be personally identified, we will do all that is reasonable to ensure that the information will be used only for the purposes stated.
In general, we process your Research Data in such a way that they do not allow recipients to identify you as an individual. Typically, we combine the Research Data of several respondents and generate anonymous aggregated data. If there is a possibility that a recipient of the Research Data can identify you as an individual, either directly or by combining it with other data, we will inform you in advance and obtain your consent if required.
We protect the privacy and confidentiality of the respondents. If Respondent Anonymity Assurance (RAA) is enabled on an online survey, although computer generated identification numbers for individuals will be generated, Replitools will not have access to both the respondent's email address as well as the response data at the same time.
We may obtain personal data about you from third parties and public sources. In these cases, we will inform you accordingly within a month upon receipt of your personal data or, if the data is intended for communication with you, we will inform you with our first communication to you. As part of the communication, we will disclose the sources from which we obtained your data and provide you with all information required by the applicable privacy law. This includes which data specifically we obtained from which exact sources and how we intend to use it. In appropriate cases we will obtain your prior consent before we collect personal data concerning you from other sources.
If you interact with our website, we will automatically collect Internet Log-Data about your equipment, browsing actions and patterns. We use Internet Log-Data to enhance the users’ experience and improve the performance, user friendliness and security of the surveys and other solutions, and for quality assurance purposes.
We may also use Internet Log-Data to meet our internal and external audit requirements, information security purposes, or to protect or enforce our rights, privacy, safety, or property, or those of other persons. This includes the prevention and detection of fraud, disruptions to our services or IT systems. We may be required to use and retain personal data for legal and compliance reasons, such as the prevention, detection, or investigation of a crime, loss or IT security incident.
5. Transfer and sharing of personal data
Replitools is responsible as a data controller for the collection and processing of Contact Data, Financial Data, Research Data and Internet Log-Data, whereas other parties may be responsible as data processors. The particularities of data processing are regulated in the Data Processing Agreements between Replitools and third parties. Data processors shall comply with their respective obligations under all applicable General Data Protection Regulations. The data processors shall process personal data only on behalf of the controller.
We may transfer your personal data to third parties on one or more of the legal bases and for the purposes as specified above. We require all recipients to ensure the security of your personal data and to treat it in accordance with applicable data protection laws.
Sometimes, it will also be necessary that we transfer your personal data to countries outside the European Union and the European Economic Area (EEA). Any transfers of personal data into countries other than those for whom an adequacy decision regarding the level of data protection was made by the European Commission, occur on the basis of contractual agreements using standard contractual clauses adopted by the European Commission or other appropriate safeguards in accordance with the applicable law.
If necessary and compatible with the purposes, we share personal data with: Service providers, such as but not limited to hosting companies, survey hosting companies (e.g. QuestionPro) call-centers and IT-service providers who are contractually bound to use the data exclusively for our purposes and pursuant to our instructions; Professional advisers and service providers acting as controllers in their own right or share responsibility for the personal data processing with us; as well as with recipients who are subject to professional confidentiality, including lawyers.
6. Data Security, storage and retention
Replitools takes data security seriously. The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We apply appropriate levels of security to personal data transferred, stored or otherwise processed by Replitools by means of implemented physical, electronic and administrative procedures to safeguard the data from accidental or unlawful destruction, deletion, loss, alteration, unauthorized disclosure and unauthorized access. Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed regularly and updated as necessary to meet our business needs, changes in technology and regulatory requirements.
In the event of a data breach containing personal data, Replitools will follow all applicable data breach notification provisions.
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the: amount, nature and sensitivity of the personal data, potential risk of harm from unauthorized use or disclosure of the personal data, purposes for which we process your personal data and whether we can achieve those purposes through other means, and applicable legal, regulatory, tax, accounting, reporting or other such requirements.
The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.
We store the data in the EU.
7. Your rights
You may exercise your legal rights in relation to your personal data we are processing. Replitools will respect your individual rights and will deal with your concerns adequately. Your rights include:
Right to withdraw consent: where the processing of personal data is based on your consent, you may withdraw this consent at any time by following the procedures described in the respective consent form.
Right to rectification: you may request the rectification of your personal data.
Right to restriction: you may request us to restrict the processing of your personal data, if: you contest the accuracy of your personal data for the period we need to verify the accuracy, the processing is unlawful, and you request the restriction of processing rather than erasure of your personal data, we no longer need your personal data, but you require these to assert, exercise or defend a legal claim, or you object to the processing while we verify whether our legitimate grounds take precedence over yours.
Right to access: You can request information from us about your personal data to ensure we process it lawfully. You can also request a copy of the personal data you provided us and is undergoing processing, free of charge. However, we reserve the right to charge a reasonable fee for each additional copy you may request.
Right to transfer: At your request, we will transfer your personal data to you or a third party, where technically feasible, provided that the processing is based on your consent or necessary for the performance of a contract.
Right to erasure: You may request us to delete your personal data, where the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed for; you have a right to object further processing of your personal data (see below) and execute this right to object to the processing; the processing is based on your consent, you withdraw your consent and there is no other legal ground for the processing; the personal data has been unlawfully processed, unless the processing is necessary for: compliance with a legal obligation which requires processing from us; statutory data retention requirements; the establishment, exercise or defense of legal claims.
Right to object: You may object – at any time – to the processing of your personal data due to your situation, provided that the processing is not based on your consent but on our legitimate interests or those of a third party. In this event we shall no longer process your personal data, unless we can demonstrate compelling legitimate grounds and an overriding interest for the processing or for the establishment, exercise or defense of legal claims. If you object to the processing, please specify whether you wish the deletion of your personal data or the restriction of its processing by us.
Right to lodge a complaint: In case of an alleged infringement of applicable privacy laws, you may lodge a complaint with the data protection supervisory authority in the country you live in or where the alleged infringement occurred.
8. Legal bases of processing
We will only process your personal data for the purposes described above. We process your personal data as permitted by law: with your consent for a specific purpose: For example, we typically obtain your consent when conducting our market research activities; for preparation or performance of a contract with you, for example, if you are party to a contract as a client or an employee of Replitools; to comply with legal obligations, for example, if we are required to respond to requests by public authorities or in order to comply with tax law; if necessary, to protect your vital interests, i.e., in life-threatening situations; if necessary, for purposes of our legitimate interest (or those of a third party) and your interests and fundamental rights and freedoms do not override those interests.
9. Disclosure of data
Replitools may disclose your Personal Data in the good faith belief that such action is necessary to: to comply with a legal obligation; to protect and defend the rights or property of Replitools; to prevent or investigate possible wrongdoing in connection with the Service; to protect the personal safety of users of the Service or the public; to protect against legal liability.
10. What happens if you do not want to provide personal data?
Participation in our market research is always voluntary. You may stop participating and/or providing personal data at any time. If you withdraw your consent to the processing of your personal data you will no longer be eligible for studies and consequently, any future incentives and compensations we may offer.
If the processing of your personal data is necessary for the performance of a contract to which you are party to, and you fail to provide the necessary information, we may cancel our services under the contract. In this case, we will notify you in advance.
11. Links to other sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
12. Changes to this privacy policy
We may update our Privacy Policy from time to time. We will let you know prior to the change becoming effective by updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email: info@replitools.com.
Disclaimer
All the information on this website - https://www.replitools.com - is published in good faith and for general information purpose only. Replitools does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (Replitools), is strictly at your own risk. Replitools will not be liable for any losses and/or damages in connection with the use of our website.
From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone 'bad'.
Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their "Terms of Service" before engaging in any business or uploading any information.
Consent
By using our website, you hereby consent to our disclaimer and agree to its terms.
Update
Should we update, amend or make any changes to this document, those changes will be prominently posted here.
If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at info@replitools.com
